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I no longer receive the Patch Newsletters that I signed up for. HELP!

Jessica Panicucci
asked this on August 13, 2012 02:11 pm

I signed up for daily Patch newsletters for several towns. One day, they just stopped being sent to me. I signed up for newsletters again and I still don't get them. Anyone have a reason for why this is happening? Or a suggestion of how I can get newsletters again? Here are the towns (all in New Jersey) whose newsletters I would like to receive. 

Fair Lawn
Fort Lee
Hasbrouck Heights
Hoboken
Mahwah 
Montclair
Morristown
New Milford
Parmaus
Ridgewood- Glen Rock
River Dell
Teaneck
Wayne
Westwood- Hillsdale
Wyckoff- Franklin Lakes
 

Comments

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Cindy Micco
External

I started having problems with this in late June for Pine-Richland. I realize some Comcast customers had problems. But that was not my issue.

The Help Desk  told me the newsletters were being hard bounced by the email provider. 

Now I'm having weird problems—one woman said she stopped getting her newsletter and she received a page telling her to sign in. Problem is - the sign-in page was the one Patch employees get. 

I've contacted the Help Desk, and the folks there are wonderful about getting back to me. I'm just wondering if I'm having unique problems or if others are experiencing this too.

September 10, 2012 10:07 pm
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claire persanis
I have the same problem. I get the newsletters for a few weeks, then it just stops. I send a support request, I start getting the newsletters, then it stops again. Frustrating
January 11, 2013 10:47 am
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Keith Lopez

Having same problem in Illinois..has a resolution been found?

February 15, 2013 11:12 am